
Marriott Vacation Club
1M
CLAIMED LOSSES
179
TOTAL REVIEWS
33.4K
PAGE VIEWS
2
ISSUES RESOLVED
Marriott Vacation Club Reviews
Taylor P Osu
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Verified Reviewer |I want to update my profile but the site does not save it
Subject says it all. it acts like it's accepting my changes to email and phone number I've added but it never saves the changes. 1. I want to add a secondary email address: therese@***.com with the 2nd phone number of 858-472-****. 2. I want to replace my primary email address with 'me@***.com' as I no longer have access to the old email address. Please advise.

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Verified ReviewerShare the frustration - Potential Class Action Suit
We have owned the timeshare since 2002...never missing an annual payment of fees. Have only used the week once as trying to book anywhere we wanted was always UNAVAILABLE. So the only use were the years we were able to convert to points. NOW, when trying to make a reservation under Bonvoy, not even trying to use points I was told our account was under "Audit". After being shifted to 3 departments I was told our account was in FORECLOSURE due to non payment. It's true the annual fees were due in Jan, however we have to this date not received correspondence of any kind at a new address as of 3 years ago. Yet I am told several letters were sent. NOT TRUE! We have an almost perfect credit score because of prompt payments to all invoices. I had to call the "foreclosure" department 3 times to get a invoice for the penalty although it was promised in an hour on the 1st 2 calls. When I gently complained of the lack of correspondence I was guided to the re-sale department,as they don't want any owners to be unhappy. The resale department has disconnected my calls 3 times now. I am going now to wire money for fees due (as we always pay bills) including the $419 fee for FORECLOSURE proceedings. Wondering if there are others who have the same predicament. Seems they want their properties back for re-sale, even if it means taking them by any means?
Loss:
$18
Cons:
- Constantly asking for more money promising access to properties
- Horrible communication
Preferred solution: Deliver product or service ordered
User's recommendation: DON'T WALK, RUN
1 comment
Zamiya Pfj
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Verified Reviewer
Dear Instagram team I have updated my Instagram account but i didn't get add message button please resolve this issue Thank you