Marriott Vacation Club

I have been owner of Orlando MVCI TIMESHARE for 20 years, always great during my ownership which ended in 2016

Now no response at all which disappointing

Invested over $40K in points. Now the points are worthless.

Marriott will not buy them back, and Marriott makes it virtually impossible to sell. Including fees, I have about $70K in the program. I would have been better served using the money for something else.

MVC exists only to serve the sales force and MVC. The customer is always last.

Purchased points, and now I am trapped and cannot get out with a huge loss. Tried to sell on Red Week, but Marriott makes it impossible to compete with them.

While the places are nice, it is not worth it in the long run. Better to spend the annual fee booking your own vacation.

Program exists to enrich sales staff. Points are unlimited, so there is no scarcity.

I have been unable to get the above item at Marriott's Grande Vista. Housekeeping keeps giving me silicone mats and I do not think the silicone mats are designed for use when removing hot items from the oven.

The silicone mats are for protecting a surface such as a table from a hot container.

I have never had this issue in the many years in a Marriott Timeshare. I would have purchased them when buying groceries if I had know that the real item was not available on this property.

Poor customer service. Unwillingness to work with us to accommodate getting to a timeshare seminar. We are harassed every single time we stay here but now that we actually need to go to help fix a situation, all we get is someone rude and not accommodating.

We never got connected to a live person. We were waiting, after going through the preliminary steps, and the call went straight to the response questionnaire.

This happened twice. So we tried other phone numbers from your web site, to no avail. Finally on the third try, we got ahold of a person.

Frustrating. .

I have been trying to retrivev or get a new password to make a reservation with points in paris fr the 15-18 of May but has been imposible I have been trying for 3 days and now I am about to get in the plain to france and have t been able to do the reservation and there is availability

I am a Marriott ownwr for 28 year and its impossible to get a phone number to make the reservation could you please give me a Numbers to call

I already have a timeshare with Marriott in south Florida. Therefore I dont see the need to buy encore for $1599.00; Therefore I canceled the encore. I was willing to transfer to a different location but was not allowed to.

Never ever trust Marriott promotion on vacation packages. I was offered a vacation package and after making the reservation, they is no email reference sent or any communication about my reservation but amount has been deducted from my account.

When I called to get some answers I have been transferred three times and left on the call with really loud sound playing for more than a hour and no response or anything from other side. Give me my money back

Would not cancel my debt . In jan 2024 i told them to cancel. I call them several times ,me the run-around with different people

0 responses to date.

Marriott Vacation Club usually responds to messages.

I do not know why the are ignoring me?

My 96-year-old uncle has been a member of Marriott Vacation Club for longer than I can remember. As one might imagine, he prefers to stay close to home and not travel any longer.

In fact, it has been years since he has enjoyed the Marriott properties. Now, with years of points sitting wasted, the family simply wishes to exit. Unfortunately, Marriott is allowing these sharks to extract another pound of flesh: $1,023.85 simply to exit.

Where is the common sense and decency? Is this really how Marriott wishes to treat our super senior?